Shipping and Payment Methods

Free shipping

Online orders of $500 or more qualify for free shipping. The shipment will arrive in 2-6 business days after making the purchase. Free shipping and free delivery are valid only for US addresses.


Orders before 10 a.m.

Packaging and shipping of orders received before 10 a.m. EST, will be executed the same day. Orders received after 10 a.m. EST, will be handled the next business day (business days are Monday to Friday).


Shipping to US addresses

  • Standard shipping to US addresses takes 2-6 business days to arrive. The majority of orders are sent using standard shipment method, unless the customer prefers another shipment method. Price depends on weight and location of the US address.
  • Fast: Products are delivered in 2 business days within the USA. Shipping orders placed after 10 a.m. EST on Friday or during the weekend will be handled on Monday.
  • Saver: Delivery within 6-10 business days. This is the cheapest shipping option to US addresses. Delivery may take up to 10 business days in transit.  

Shipping method

Customers can choose any shipping method for receiving orders. However, for some areas and products (depending on quantity or conditions at which supplements needs to be kept) preferred methods may not be available and the company will select the optimum shipping option.


Package tracking by tracking number

Package tracking can be done at any stage of the shipping and delivery process by entering the tracking number included in the order confirmation e-mail. In some cases, tracking number and/or package tracking service might be unavailable depending on the region or country to which the product is shipped. 


Packages held

Depending on regulations of the country where the shipment is being received, the package might be held at a post office or shipping center until required documentation is provided. 


International shipments

International shipments take approximately 6-12 business days. Prices vary on weight and location. We are not responsible for delays due to customs departments. Prices do not include insurance and taxes of destination country.  

Information Security

We use several security preocedures to provide information security and to ensure that your information stays confidential at all levels, including at the stage of payment collection and storage of information. 

We partner with Shopify, the world's largest e-commerce platform, that adds information security and privacy for secure execution of online credit card payments. Special procedures of Dena International cover the disclosure of the information as well as its storage and access.

You can learn more about our security systems by sending us an email at