CART

FAQ

WHERE ARE THE PRODUCTS PRODUCED?

All of our products are produced in the USA using raw materials of the highest quality.  

 

SHOULD I CONSULT A DOCTOR BEFORE I TAKE ANY OF YOUR PRODUCTS?

No, food supplements can be taken without prior consultation with a doctor. Our products are 100% natural and provide additional support for your body.

 

DO I NEED TO REGISTER TO PURCHASE A PRODUCT FROM YOUR WEBSITE?

No, you don’t have to register. However, we suggest registering if you are repeat customer. If you are a registered user, you will not have to fill in the required information over and over. By simply clicking the Buy Now button and approving your choice, the product will be shipped to you.

 

WHERE CAN I BUY YOUR PRODUCTS?

You can either purchase our products directly from our website or from our official distributors in countries outside the US.

 

HOW CAN I PAY FOR MY ORDER?

If you are purchasing the product from our website you will need to pay online with a credit/ debit card or via PayPal.

 

CAN I RETURN THE PRODUCT?

Yes, you can return unopened packages along with an original receipt for a full refund within 30 days after receiving the product. You also can return opened product if you are not satisfied with the quality.  Please send us an email at info@vitaminized.com explaining the reason for the return of the product. You will have to cover the costs of shipment for returning the product. You will be refunded for the product, but not for shipment or transaction fees.  

 

WHAT IF I RECEIVED THE WRONG PRODUCT?

If you received the wrong product, please send us an email at info@vitaminized.com or call customer service and we will exchange the product.

 

WHAT IF THE PRODUCT WAS DAMAGED?

If the product was damaged due to our operations, we’ll be glad to send you a new product. If the problem occurred due to the shipping company, you’ll need to send an appeal letter to the shipping company.

 

HOW MANY DAYS DOES SHIPPING TAKE?

It depends on where you are located and the shipment option you choose. Shipments within USA take up to 5-6 days the most.

 

HOW MUCH DOES SHIPPING COST?

It depends on type of shipment you choose and your location.

 

CAN I GET FREE SHIPPING?

Yes, you can get free shipping if your total order exceeds $500. Free shipping is available for US addresses only.

 

HOW DO I KNOW THAT THE INFORMATION I PROVIDED IS SECURE?

We use the latest information security programs to ensure the confidentiality of your data. Also, we partner with Shopify, the world’s leading e-commerce platform to assure confidentiality and security of your data.

 

CAN I BECOME A DISTRIBUTOR?

If you are interested in becoming an exclusive or non-exclusive distributor, we encourage you to read the Export and Distributor section of this website, and send us an email with any questions you may have.